Frequently Asked Questions

What are the delivery charges for ordered items?

Ordered items shipping and delivery costs are dependent on the option selected, which could involve different shipping companies and also different shipping methods: air, sea, or land. We recommend checking the rates when ordering to determine what works for you. If you have any additional queries related to shipping rates, please contact us directly.

How long will delivery take?

Shipping and delivery times vary depending on location, sometimes within the same country. We do guarantee a maximum delivery time of 45 days.

* Please note a 2 to 5-day processing time is to be added to the figures shown above

Are there customs fees?

Customs fees are not our responsibility, as we cannot determine applicability. Please check with you local customs office in order to understand procedures for your location.

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